Privacy Policy
This policy explains how Seco Tools handles website inquiry information and RFQ details.
Information collected
Seco Tools may receive contact details, company information, RFQ notes, uploaded file context, shipping country, and communication preferences when a visitor submits a form or asks for a tooling review.
How information is used
Information is used to answer requests, route questions to application specialists, prepare quote packages, improve website workflows, and maintain records related to buyer communications. RFQ information is not sold as a marketing list.
File and project context
Buyers should avoid sending export-controlled, defense-controlled, medical patient, or highly confidential information through a general web form unless the appropriate commercial and legal controls are already in place.
Choices
Visitors may ask Seco Tools to update contact details or stop nonessential communications. Some transactional messages may still be needed to respond to an active request or maintain purchase records.
Retention and access
Inquiry details may be retained for a reasonable period so Seco Tools can answer follow-up questions, connect a repeat order to earlier assumptions, and maintain a record of buyer communications. Access is limited to personnel and service providers who need the information to support the request, maintain systems, or meet commercial record obligations.
Practical caution for uploads
General web forms are convenient for ordinary RFQ context, but some programs need additional controls before files are exchanged. If a drawing is subject to export controls, defense restrictions, medical confidentiality, customer NDA obligations, or unusually sensitive intellectual property rules, contact Seco Tools first so the correct intake path can be discussed.
Security expectation
Seco Tools uses reasonable administrative and technical measures for routine inquiry handling, but no public website can be treated as a perfect storage vault. Visitors should share the minimum information needed for the first conversation and should request a controlled exchange method when the project involves confidential drawings, customer-controlled specifications, or supplier qualification files.